Privacy Notice – Sovereign Shields
1. Introduction
Sovereign Shields (“we”, “us”, “our”) is committed to protecting and respecting your privacy. We operate with a strong emphasis on discretion, confidentiality, and the secure handling of personal information.
This Privacy Notice explains how we collect, use, and protect your personal data in accordance with UK data protection law.
2. Data Controller
Sovereign Shields is currently operated as a sole trader business in the United Kingdom.
For any privacy-related enquiries, please contact:
info@sovereignshields.com
3. Information We Collect
We may collect and process the following personal data:
- Name
- Email address
- Telephone number
- Details provided through enquiries or communications
- Any additional information voluntarily provided in relation to potential or ongoing services
Due to the nature of our services, information shared may occasionally include sensitive personal or situational details. We handle such information with strict confidentiality.
4. How We Collect Your Data
We collect data through:
- Website contact forms
- Email correspondence
- Telephone conversations
- Messaging services (including WhatsApp)
- Direct client interaction
5. How We Use Your Data
Your data is used solely for legitimate business purposes, including:
- Responding to enquiries
- Assessing service requirements
- Delivering close protection and related services
- Maintaining professional communication
- Ensuring operational effectiveness and client safety
We do not use your data for unsolicited marketing.
6. Legal Basis for Processing
We rely on the following legal bases:
- Legitimate interests (responding to enquiries and managing relationships)
- Contractual necessity (where services are agreed and delivered)
- Legal obligations (where required by law)
7. Data Storage & Security
We take appropriate technical and organisational measures to safeguard your data.
Information may be securely stored and processed using trusted service providers, including:
- Email systems (e.g. Google Workspace)
- CRM systems (where implemented)
Access to personal data is strictly limited and handled with a high level of confidentiality in line with the nature of our services.
8. Data Sharing
We do not sell, rent, or trade personal data.
Data may be shared only where necessary with trusted service providers or where required by law.
9. Data Retention
We retain personal data only for as long as necessary:
- General enquiries: typically up to 24 months
- Client-related data: retained as required for operational, legal, and professional purposes
Data is securely deleted when no longer required.
10. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office
11. Changes to This Notice
This Privacy Notice may be updated from time to time to reflect operational or legal changes.